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The Claridges
ഹോടെല് - ലോഡൈ കാലൊനീ - രൂപ 10,243
പ്രസിദ്ധീകരിച്ചത്‌: Fri, 12 Mar 2010, 11:25 AM
     
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Address : 12 Aurangzeb Road 431813



Located in the heart of the city, The Claridges New Delhi has been a landmark in Lutyens Delhi since the 1950's. Set on 3 acres of land, the hotel is a low-rise building with only three floors. It is within close proximity of the business district, ministries, diplomatic missions, shopping & cultural centres and historical landmarks. The rooms at The Claridges are amongst the most spacious in Delhi and are a blend of the classic and contemporary, providing guests with all modern conveniences and facilities. The guest rooms overlook the swimming pool, landscaped gardens and the surrounding diplomatic avenue. Guests can dine in elegance at any of the onsite restaurants that serves a variety of scrumptious dishes. The bar provides the ideal setting for you to relax, while enjoying your favourite drink.Rejuvenate the body and mind at the Health Club with its modern gymnasium, steam and sauna facilities. Take a dip into timelessness at the outdoor swimming pool with refreshments served at the poolside. Other leisure facilities at The Claridges include Hair – the Beauty Parlour & Barber Shop and a Shopping Arcade. Arrangements can also be made for outdoor sports, at nearby locations.
         
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User reviews:
Hotel is located centrally in the main city. My room was marvelous with all the necessities. I had breakfast in the restaurant. It was lovely in taste. The staff was helpful with friendly nature. It is worth the money.
The property was massive and the ambiance and decor was exotic. The staff was well trained and service was impeccable. The room quality and meal was also admirable. It was worth to be a five star property.
The hotel does not suit to the business travellers since they do not facilities for business travellers such as Y Wi Internet connection.
We stayed in a very comfortable room for two nights. However upon return from a two day trip out of Delhi, were allocated an extremely filthy room in an old wing of the hotel. To get to this one had to walk up to the end of the first floor corridor, climb down a few steps and a whole old wing was being offered to guests. The room was very delipadated with very dirty carpets and bed linen. The bathroom was neglected and even the toileries provided was of cheaper quality. A lot of noise did not make any difference to the haughty staff members and the night was spent in extremely difficult conditions. Other guests in adjoining rooms seemed just as unhappy. Please also beware of the Travel Desk in the hotel who took full advantage of our pridicament and charged us about twice the rate. Would not recommend this hotel unless they bring all the accommodation to equal standard
Hotel is located very close to the place were I had my work. My room was stinking very badly and even the interior was not up to the mark. I had asked for a news paper 25 times. The service was horrible of the staff. Also the food was average in taste. Not worth the money.
Hotel is located in the heart of the city. Our room was clean and neat with all the facilities. The breakfast was amazing in taste. Staff did their work diligently. This is a recommendable property.
We felt like characters from a novel when we entered The Claridges. Lovely marble interiors, graceful hostesses and helpful hosts. Our room was spacious, complete with bathrobes and even a scale (who wants that when on a vacation). Breakfast was a combination of Indian dishes as well as Continental and American ones. Good coffee too. Although it appeared that almost half of the hotel was undergoing extensive renovation, complete with closed off corridors on every floor, we were not inconvenienced at all by the work. Lovely sandwhich shop on the premises, too.
Very good hotel with great rooms and location. Travel office had the greatest staff. Breakfast ok (expecting more from this Hotel)
not a good experience!!!!
We stayed in this hotel in March 2006 and thought it was perfect. The hotel has recently undergone a major refurbishment and the rooms are luxurious and spacious with press button controls for all functions from the lights to opening and shutting the curtains. The bathroom was large with a good sized bath, walk in shower and an ample supply of toiletries. The hotel was quiet and the atmosphere was sophisticated. The restaurants were good, especially the Dhaba which served excellent food although it is very popular and needs to be booked in advance. The peaceful gardens are an ideal place to escape the rush of the city.
I visited The Claridges to eat 10 years ago and it did have a period feel at that time however, having just spent two nights there I can confirm that this is no longer the case. Furnishings are contemporary ("tired" contemporary, particularly in our bathroom). The stay was really spoilt by loud music and chatter from the Vodka Bar which went on until 4.30am in the morning (Friday night/Saturday morning). The Bar is just off the open plan reception and there is an atrium which extends two floors so the noise echoes all the way up. When I asked when the music would stop I was not given an answer and I received no apology of any kind. I was eventually moved to a different room to sleep which cut off the noise quite considerably though you could still hear the reverberating bass. Service in Pickwicks is very slow and dreamy. The Dhaba Bar and Jade Garden both serve good food and have pleasant and efficient service. Would not recommend this hotel unless you had nowhere else to stay, it has lost its "charm" and performs a purely perfunctory role of a bed for the night."
We enjoyed our stay at Claridges, but were disappointed with the coffee shop service. Three times we had to wait to be seated. One time was a 20 minute wait. I had also requested a twin bedded room, but we were given a double bedded room on arrival and then had wait for some time before a suitable room was found. We were, however upgraded to a business suite, which was very comfortable. We did not enjoy the ambiance of the bar. It was extremely noisy and with the huge plasma screens belting out very loud music, it was impossible to carry on a conversation. Perhaps Claridges should consider having a second quieter bar where guests can relax over a drink in a pleasntly calm atmosphere after a busy day in Delhi - maybe they do and we missed out on it.
A luxury hotel with excellent facilities, service and very good restaurants. Ideal for the discerning traveller who can afford to stay in luxury.
This is a nice Hotel located on Aurangazeb Road and 10 minutes by Taxi to the US Consulate. The hotel staff is courtous. The rooms are neat and has a nice ambience to it. We dined in both the Jade garden(Chinese Cuisine) and the Pickwicks which serves indian and continental cuisine. Would recommend highly!!
Stayed in both a standard and club suite. The standard room is of a good quality and the club suite is a real treat to stay in. The staff at Claridges are very professional and welcoming. They take the trouble to greet you by name and the restaurants are all good. There is a good swimming pool area, the gym is well equipped and the front garden area is a delight to sit in. As someone who frequently travels and has stayed in many hotels, I would rate Claridges as one of the best I have ever stayed in.
This hotel is excellent value for money. The room was very large with a large balcony, complete with table & chairs overlooking the side street. The hotel has a colonial feel and the staff are all friendly & helpful. There is a large lawned area at the front where guests can sit at tables sipping tea & watching the comings & goings of other guests! The hotel is a little out of the way with no amenities within near walking distance but taxis can be quickly summoned by the doorman.
We had 2 rooms booked and were very happy with them both. Family of 5. The decor is excellent and there is a lot of attention to details given in the rooms. Staff were attentive and polite. Will be going back there the next time we are in Dehli.
The location was superb near the hotel. Rooms were very decently well maintained. Staffs were co-operative and helpful. I would definitely stay in this hotel again.
We are expats who travel from one part of India to Delhi regularly. We bring our little girl during our travels to Delhi so accommodation has to be close to home comfort as well as the feeling being spoilt. The Claridges gives us both. We have always liked boutique hotels no matter where we are around the world. The staff here is just amazing - very polite, accommodating and not -in-your-face. The whole hotel is very pleasant. We enjoy taking my little girl for a walk around the pool and the gardens, and every once in a while I feel like I am living in my very own mansion. We love the marquee on the front lawn - where we sit around and enjoy the lovely Delhi. The location is really central and we enjoy being accessible to many sites.
Claridges Hotel was a standout on a recent trip to Delhi. The hotel is in a beautiful residential area of New Delhi and is a modern hotel that recalls the glory days of the British Empire. Definitely a perfect location for an Agatha Christie mystery. This is a small hotel with a large garden and seems to be overstaffed, so service is excellent. Don’t be surprised that many of the staff know you by name. The tour desk can be contacted by email prior to arriving and all travel/touring arrangements can be made for the duration of a stay. Our budget room, booked through Asiarooms.com, was well-decorated and the size of a good-sized ship’s cabin. However, other rooms were quite large. There are several restaurants, but we only had time and energy to eat at the grill for breakfast and dinner, which was ala carte or buffet. Free wireless internet is available in the rooms and throughout the hotel. In and around Delhi, the pace is quite hectic so after a long day it is refreshing to find the calm and restful atmosphere at Claridges. This hotel proved to be an excellent choice both in price, comfort and amenities.
It is the best ever centrally located hotel i have ever stayed at. The staff at the hotel is extremely friendly and helpful. The food was excellent. Overall had a great stay with clean and comfortable rooms, Buffet breakfast was good.
As per the hotel standard, room cost was ok. Highly recommendable.
We spent our first two nights here of a 21 day India trip. We had booked a superior room, but were upgraded to a suite, although I am pretty sure the hotel was not fully booked. This is great service, that we much appreciated.
Good furnishings, perhaps the bathroom fittings could do with a revamp. Our 10 year old daughter kept commenting on a peculiar smell which we also noticed but got used to. Restaurant very good. We would definitely recommend the hotel for those who want character and good service.aracter and good service.
This hotel makes for a perfect choice. I had a wonderful experience with Claridges.
It was a very good experience with this hotel.
Hotel is centrally located in Delhi. It is just a good hotel with all basic amenities. I stayed in Deluxe room and that was comfortable with attached bathroom. Breakfast was complimentary. Would like to recommend to all travelers.
After staying at sub-par properties and viewing some downright disgusting hotels in India, we chose the Claridges as our last hotel in India. The room was clean and comfortable, the interior of the hotel is lovely and has character, but it could use some updating on the outside. That said, the Spanish restaurant was very good and the hotel bar was quite nice. We left paying US$400 for one night, a dinner and drinks for what I would consider a four star hotel. In India, apparently, this is a good value.
We stayed here on a group tour this Sept. the first night our room was fabulous, the second night when we returned it was awful and smelled of cat urine and was much smaller, the third and final night of return, it was small but musty. I will say there breakfast and service was great. We ate in the Jade room on our final night and had a wonderful meal. They were great about exchanging different currency and making change.
It is a great business hotel.
I stayed one night in july. 2007 and four nights in august .2007. Both times, they gave me spacious rooms, 111 and 008, American second floor and first floor. The first time, i went in late. The room was very much OK., but next morning after showering, the bath room was, large though, overflowed with water from the shower, handheld spray and tub. It was awful. The same problem persisted in 008. I drew this to the attention of the management. They did some minor fixing like two bath curtains, loosened some diverter, etc. But the problem persisted and the last day, i took a meager wash. Room 008 is next to a parking lot and i could not open my drapes throughout to protect privacy. There were two half inch size flying insects one night. 111 had a fruit basket, but 008 had none. The hotel has a tendency to bill you high. The taxi from the hotel was four times more expensive than the local taxi. Forget the laundry, the price was higher than prices in USA.. Special restaurants like Sevilla were not attractive but pricey for no reason. The only one i ate was in their coffee shop, Pickwick, the canaloni was not consistent between white sauce and red sauce, but not bad. If you go to the Claridge, ask for Sankar rooms, 111 (and 008) or similar rooms. At least they are spacious and some are not next to parking lots and hopefully no overflowing bathrooms.. The hotel is intended for Americans who do not know there are forty rupees to the dollar. Siva Sankar, (fifty four year US citizen from US gold coast Nassau county, NY)
6 of us traveled to India in January. Our first hotel was the Claridges. Our room was very pleasant and the location worked well for us. The highlight was the hotel restaurant Dhaba. And the bakery was quite good as well.
Overall experience was fantastic.
All was good, Thank you!
Great location.
My stay in the hotel was safe, central and good in all respects.The service is amongst the best I have experienced, staff is polite and helpful - nothing is too much. There is new restaurant, Saveilla, is to die for. The food is out of this world. The hotel is pretty refurbished. The breakfast at the senate (new club rooms) is superlative. I was there for one night and really enjoyed it.el is pretty refurbished. The breakfast at the senate (new club rooms) is superlative. I was there for one night and really enjoyed it. Ashok Khannael is pretty refurbished. The breakfast at the senate (new club rooms) is superlative. I was there for one night and really enjoyed it.
Having had a wonderful and spoiling holiday all round India it was very sad to end up here for two nights. We arrived late and one room was OK but the other one smelt too terrible and was not the suite we had been promised. After a long time they offered to change it - like a similar reviewer it was another ground floor room near the booming DJ down the marble passage. None of the Indian charm or service that we had been given elsewhere was visible. Not a good place to start or end a holiday.
To begin with...a number of problems that other reviewers have already noted: - the swimming pool and sorrounding area does not seem to have been updated since the 1950s, or thereabouts - I was initially given a room that looked on to a wall a few feet away, despite prior assurances via email that an internet booking did not mean getting the leftover rooms no one else wanted. - the room rate was very high relative to quality of amenities, and inferior to what other similarly priced hotels can offer in Asia (e.g Four Seasons). And to make matters worse, tax was charged on the rack rate, not the actual room rate I was paying (this was explained as government policy, which it may be). Now the more important stuff... The main problem was the food. On day three evening I was struck down by acute nausea, vomiting, diarrhoea, stomach cramps, profuse sweating followed by cold shivers. Please note that I had not eaten anywhere outside the hotel since I had arrived from UK, so it could only be the hotel food. I should say that this was worst food poisoning I have ever had, I could not lift my head up from my knees for half an hour after the worst phase of diarrhoea. (I have travelled extensively in Africa and Asia, so my stomach has plenty of other experiences to compare this to). With some effort I was able to call a friend, and the hotel doctor (2 calls were needed before he arrived) and get some medicine to treat the problem. Although the worst was over by around midnight, the cramps continued through most of the night until whatever it was worked its way through my system. Two days later, when checking out (I only ate yogurt and bananas the rest of the time while I was there) I had to press the hotel management very forcefully (but politely) and publicly, in the lobby, to persuade them that they should reduce their charges in compensation for this painful experience. And I asked them to email me to let me know what steps they have since taken to make sure no other hotel visitors will go through the same experience in the future. They said they were already investigating the causes, and promised they would email when they had resolved the cause of the problem. But so far, three weeks later, I have yet to hear a word from them. I will be writing to them, to remind them of their promise
Did not enjoy our stay in this hotel! It started while we were checking in: Internet booking clearly stated in writing that the rate of the room per day was 149:- USD per day, but they tried to charge 300:- USD per day! The pool was not as attractive as it could have been; art deco type of rooms might be fashionable in Delhi, but it is not the style we are looking for while staying in a hotel. All together: not impossible place to stay, but definitely not a place where I would stay again!
Am i glad that i decided to stay in a hotel that is safe, central and good in all respects. the service is amongst the best i have experienced, staff is polite and helpful - nothing is too much. Their new restaurant, Saveilla, is to die for. the food is out of this world (book well in advance). the hotel is partty refurbished, a few dollars more is well worth it as they have all the great features. The breakfast at the senate (only for new club rooms) is superlative. We were there for 5 days and really enjoyed it.
My husband and I would not recommend the Claridges hotel. We stayed there for 3 nights (because we got a good deal), but it was not worth it. The front desk staff will try and scam you into upgrading your room and paying more in the luxury tax (12.5%). They overcharged us when we checked out by lying and saying the rack rate had changed for the whole hotel on our last night. It was extremely unprofessional and frustrating. Other negatives: the breakfast is not that good, the pool is dirty and not chlorinated (we were really disappointed about not being able to swim), the gym is small. We needed to call a particular cab company and the hotel kept trying to make us take one of the taxis that is based at their hotel. Some positives: our room was very large and clean, the Jade restaurant was just lovely. If you decide to stay at The Claridges, please be prepared to put up a fight and expect to be taken advantage of. We spent our last two nights in Delhi at the Oberoi Hotel (on golf course) and even though it cost a bit more, it is in a totally superior class. Everything was up front and absolutely perfect. We highly recommend booking here instead!
Stayed in The Claridges for 4 days. Excellent in every way; attentive friendly staff, scrupulously clean, excellent restaurant choices (Italian, Indian, Chinese ), trendy Vodka Bar ( especially on Wednesday and Friday). Taxi service was inexpensive and prompt, notwithstanding the infamous Delhi traffic. UN personnel guests brought added security checks, but it will be my home from home on future trips.
I recently spent several nights at the Claridges. The service is extraordinary and every employee is friendly and eager to be helpful. The hotel -- recently renovated -- is gorgeous and the location is great. Our meals at the restaurant hotels were first class and we got a great rate on the internet. Highly recommended!
The Claridges was a change from most hotels in the region. The rooms are large, cellings are high and amenities are morden and the most enjoyable thing is the natural light!!! We stayed for 4 days, whilst i was busy with business, my wife made the most of staying in heart of Delhi. The staff was friendly and helpful.
Although the 75% that has been refurbished is very nice indeed if like me you were stuck in the 25% that had not, expect to pay $225 for a large room with stained carpets, sofa and walls; a bathroom with cracked tiles and bath; half eaten trays of food left on the ripped carpeted corridor floor leading to your room and a very noisy air conditioner. On the plus side, they make very nice ice-cream coffee in the coffee shop. I appreciate that they are half way through updating but to continue to place people in these rooms and call themselves a 3-star hotel is a joke!
We did not expect Claridges to be up to the standard of the Imperial and we were not wrong. The hotel was still undergoing some renovation work and we found ourselves awake most of the night listening to furniture and equipment being dragged around the room above ours, despite repeated calls to reception and a 1am visit from an in effectual duty manager, who at first denied any work was going on, until we were all nearly overcome with paint fumes! The themed hotel restaurant was suposed to resemble a roadhouse. The food was bland and the atmosphere phoney. Our bedroom was ok but the curtain was hanging off and the bathroom was too small. One to avoid!!
I have re-read the reviews of this hotel - just in case I was misjudging this hotel unfairly. But no. My view, shared by many it seems, is that this hotel is hardly a 3 star. The main reception has been smartly redeveloped, but the rooms (which afterall are important, when all you really want is a comfortable, clean and secure facility for sleeping) supported by helpful staff and decent food too. But the reality of the Claridges is poor quality furniture - no hot water ever! Cramped small rooms which are overpriced and a restaurant that is bleak and lacking in any charm. However, what really differentiates this hotel is the really appalling response from the management when you had a serious problem - as regrettably we did. When we returned from a lovely dinner at the Imperial (not as expensive as some people would have you believe - and fab food/setting too) - we were shocked to find that some medicaton had been removed from our bedroom at the Claridges. I called the front desk and asked whether someone could possibly have accidentally removed them in error. The front desk / duty manager was disinterested and suggested that we might have lost the tablets ourselves. We rechecked and rechecked and could tell that our medicines had been removed (stolen, to be more precise). This is a very serious accusation to make, and not one that I make lightly. I asked to speak to the manager - this was now nearly two hours later and the hotel still had not done anything to try to address the problem. They refused to get the manager. The duty manager was hostile and aggressive. I asked for the police phone number as I now wished to report this to the police. He again refused. I asked several times and eventually managed to get the phone number myself and proceeded to report the theft personally. The police arrived and were very helpful. I was told there had been similar problems at this hotel, although could not confirm this myself. It was only through the insistence of the Police Chief that the hotel agreed to conduct an invesitgation and arrange for the tablets to be replaced. Three hours later (now the middle of the night) the hotel phoned me in my room (and woke me up) to tell me I could come to the front desk and collect replacement tablets. Unbelieveable. Still unbelieveable was that I went to the front desk - only to find that they had got the wrong medication. I ended my stay at this hotel several days early - and checked out of this hotel the next morning - in part because of the theft - but mainly because of the attitude of the Duty Manager. I should like to thank the police who were friendly, helpful and reassuring at all times. The hotel management should however be viewed with great suspicion. I would not recommend this hotel.
Very friendly and efficient service throughout our three day stay. Staff are discrete, personal and help you feel so welcome. Attentive to every need - Senate club very relaxing - a genuine stress buster. Large bright comfortable room. Pickwicks restaurant good value but can become crowded. Very European feel to this place and airconditioning is definitely efficient. If you are travelling in heat of summer this place should be good.
We were given the Claridge through our package tour. The lodging was a highlight of the trip thanks to the hospitality and facilities. We loved the food at the Senate Club and made friends with the staff there. Everybody at the reception was first-class. We loved our room and do not hesitate to recommend the Claridge.
This was an ideal first night for the triangle tour we spent 2 days here and could not fault the rooms service or food. Room service was very efficient and the staff were all very pleasant. We spent our last night of the tour here in the club delux rooms fantastic breakfast served in private dining room very quiet and relaxing other hotels would do well to copy this idea. The only disappointment was the lack of an indoor pool and games room, but well done Claridges good value .
The property was in a good condition and their service and room arrangement was satisfactory. Staff was attentive and food was also tasteful. Location was also well attached to the city. I will definitely recommend this hotel.
I had a very nice stay at this hotel. The room was nicely decorated with nice ammenities. There is a very modern-clublike bar. I ate at two of the restaurants....the cafe for several meals, and the spanish restaurant which as a very nice outdoor atmosphere. The food was good at both. The hotel arranged an excellant driver. The pool area is pleasant with good service.....I have no complaints with this hotel and would not hesitate to stay here again.
The room was clean and well furnished. The staff are efficient and friendly. Toilets are clean and so are bathrooms. I had nice experience staying in this hotel.
My room was superb with all the facilities. The room service were professional, they were very active. Also the food served was mouth-watering. This is definitely an above average hotel.
Hotel is located in the heart of the city. My room was attractive with all the necessities. The service provided by the staff was wonderful. Also the food was superb in taste. I am satisfied.
Location was wonderful. My room was decent with all the facilities. Staff was co-operative and helpful. Even the food was lovely in the taste. It is good value for money.
Had a decent stay in this hotel. My room was spacious with all the necessities. The management of the staff was really good, they did their work with a smile on their face. The breakfast that they served was awesome in taste. I was very happy with this hotel.
There was no inconvenience in terms of service or facilities. Room was also well equipped and cleanliness was totally maintained. Even the food was hygienic and good in taste. It is worth the money.
Room: Bad, bad, bad. I thought I was living in a railway compartment. Reaching the room was a long walk , and it is on a half-floor! Amenities: I cannot imagine 37 TV channels in a 5 star hotel. A complimentary fruit platter is available only if you beg for it. Toiletries are not replenished. In short, they just stop short of asking you sweep your room. Food: Ah, delectable food at the Dhaba. Though the seats at the Chinese restaurant next door were going a begging, people were que-ed up just to have a go at the Dhaba. fantastic food. Staff: Saddest part is that I could not shout at them despite being totally upset with the general standard - these people were very nice and tried to be as helpful as possible. They made up for all the shortcoming and more, by their manners and concern for guest satisfaction.
Room was clean and comfortable but very small in size. I never expect such a congested room in that rates. Otherwise everything else was perfect. Service was consistent without any delay and food was also decent.
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